Source · Select Committees · Home Affairs Committee
Recommendation 40
40
Acknowledged
Paragraph: 131
It is essential that claimants to the scheme have ready access to the end-to-end support...
Conclusion
It is essential that claimants to the scheme have ready access to the end-to-end support they need in ways which are comfortable for them. Given the nature and the complexity of the impacts suffered, we are very concerned that support sessions are limited to three hours.
Government Response Summary
The government committed to delivering on the recommendation by building on existing outreach and engaging with stakeholders and expert facilitators to sensitively design and implement support, but did not specify changes to the three-hour limit on support sessions.
Paragraph Reference:
131
Government Response
Acknowledged
HM Government
Acknowledged
We are committed to delivering on this recommendation, building on our existing outreach and community building and ensuring that the design and implementation of the work meets the objective they set out to achieve, to support affected communities and rebuild trust with the Home Office. This is a particularly sensitive recommendation which requires careful consideration as individuals could find it traumatic to recount the impacts or losses they suffered due to their inability to prove status. We have had continuing dialogue with stakeholders and engaged with expert facilitators to ensure that our work is designed sensitively and effectively.