Source · Select Committees · Home Affairs Committee
Recommendation 35
35
Accepted
The Home Office should monitor the impact of its package of support carefully to ensure...
Conclusion
The Home Office should monitor the impact of its package of support carefully to ensure that it is meeting the needs of people who are claiming on behalf of an estate. (Paragraph 108) Communication with caseworkers
Government Response Summary
The government stated it is committed to keeping all scheme categories under review, utilising feedback from existing quality assurance processes and Tier 1 and Tier 2 reviews to identify trends and areas needing scrutiny.
Government Response
Accepted
HM Government
Accepted
We have committed to keeping all categories within the Scheme under review. Feedback from our quality assurance processes alongside that received from our Tier 1 and Tier 2 reviews ensure we have real time insight enabling us to identify trends in decision making and any elements of the Schemes’ policy which require additional scrutiny and review.