Source · Select Committees · Public Administration and Constitutional Affairs Committee

Seventh report - Parliamentary and Health Service Ombudsman Scrutiny 2019–20

Public Administration and Constitutional Affairs Committee HC 843 Published 25 January 2021

Report Status

Government responded

Conclusions & Recommendations

14 items (14 recs)

Source

View on Parliament website ↗

Government Response

AI assessment · 14 of 14 classified

Accepted 3

Accepted in Part 3

Acknowledged 6

Deferred 1

Rejected 1

Government response

Seventh Special Report- Parliamentary and Health Service Ombudsman Scrutiny 2019–20: Government’s and PHSO response to the Committee’s Seventh Report of Session 2019–21 · published 20 Apr 2021

Read the government response ↗ Response on the Index

Recommendations & Conclusions

1 item

2 Recommendation Rejected

Para 14

In May 2020, the PHSO reported to the Committee that it had experienced an increase...

Recommendation

In May 2020, the PHSO reported to the Committee that it had experienced an increase of 13 per cent in demand compared to the previous financial year. Due to the introduction of a new digital casework management system, comparisons between … Read more

Government Response Summary

The government rejected the recommendation, stating the information provided was correct, accurate, and already clarified to the committee, therefore no correction was needed.

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