Recommendation 13

Empowering departments, organisations and individual teams to respond to issues raised in the People Survey is in many cases a sensible approach. They will be best placed to respond to local issues and specific challenges. But other issues require a coordinating hand. Some of the questions asked in the People Survey concern matters - such as pay and benefits - over which individual departments and organisations have a limited capacity to respond, and these must be addressed at the system-level across the whole of the Civil Service. The Cabinet Office, as the body responsible for the conduct of the People Survey, also bears responsibility for evaluating its impact - not least to inform discussions about the future of the survey.