Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 13
13
Outline departments adopting PHSO Complaint Standards and present plan for full implementation
Recommendation
We reiterate the recommendation from our previous report that the Cabinet Office should strongly encourage Government departments and public bodies to sign up to the Government Complaint Standards. In its response to this report, the Government should outline how many departments and public bodies have now signed up to the PHSO Complaint Standards, and set out its plan and timetable to introduce these Standards across all departments and public bodies. (Paragraph 69) 30 Parliamentary and Health Service Ombudsman Scrutiny 2022–23
Government Response
A response document is linked to this report, dated 23 May 2024. Response attribution to this recommendation has not been verified. Read the response document ↗