Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 6
6
Paragraph: 30
Publish criteria for reviewing the 'severity of injustice' approach to PHSO case management.
Recommendation
We reiterate the concerns we expressed in our 2021–22 report about the PHSO’s continuation of the ‘severity of injustice’ approach to case management which means certain cases are very unlikely to be resolved and are not subject to detailed investigation. This was introduced as a temporary measure during the pandemic. The PHSO have stated it intends to review its future approach when the backlog of cases caused by the COVID-19 pandemic has been dealt with, with this likely to take place towards the end of the 2023/24 financial year. We reiterate the recommendation from our 2021–22 report that the PHSO should set out publicly the criteria it will use during the review to determine its future approach.
Paragraph Reference:
30
Government Response
A response document is linked to this report, dated 23 May 2024. Response attribution to this recommendation has not been verified. Read the response document ↗