Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 5
5
Deferred
Paragraph: 24
Outline government collaboration with NHS England to promote mediation culture and training for staff.
Recommendation
The potential barriers presented by training and culture among NHS staff to increasing mediation cannot be overcome solely by the PHSO. Other stakeholders, including the Government, have a role to play in promoting mediation. The Government should outline how it is working with NHS England and other relevant stakeholders to promote a culture and training that is supportive of mediation among NHS staff and those working in government departments.
Government response summary AI-generated
The government's response did not address the recommendation about promoting a culture and training supportive of mediation. Instead, it discussed the PHSO's 'severity of injustice' approach to case management and its ongoing testing of a new 'public value model' for triage.
Paragraph Reference:
24
Government Response
The government responded to this report on 23 May 2024. No passage in that response could be matched to this recommendation. Read the response document ↗