Source · Select Committees · Public Administration and Constitutional Affairs Committee

Recommendation 29

29 Paragraph: 97

The Committee is encouraged by five organisations that have volunteered to adopt the UK Central...

Recommendation
The Committee is encouraged by five organisations that have volunteered to adopt the UK Central Government Complaint Standards. We urge the PHSO to continue to engage with Government Departments and public sector organisations to increase this figure, and to report back to the Committee on how proportionate monitoring and reporting on the Standards could be delivered. As an early adopter of the Standards, the Cabinet Office should play a role in working with other Government departments and public bodies to sign up to the Standards by the end of 2023.
Paragraph Reference: 97
Government Response

A response document is linked to this report, dated 16 June 2023. Response attribution to this recommendation has not been verified. Read the response document ↗