Source · Select Committees · Public Administration and Constitutional Affairs Committee
Recommendation 11
11
The PHSO should update the Committee on the outcomes of the review of how the...
Recommendation
The PHSO should update the Committee on the outcomes of the review of how the PHSO obtains feedback from service users, including the Service Charter, and what changes will be put in place as a result. The Committee understands that the PHSO is awaiting data from an independent research agency to determine whether survey data can be split by those cases upheld and not upheld; we would urge this work to be prioritised, and expect an update on both these areas of work in its response to this Report. (Paragraph 41) Staff management and training
Government Response
A response document is linked to this report, dated 16 June 2023. Response attribution to this conclusion has not been verified. Read the response document ↗