Source · Select Committees · Petitions Committee
Second Report - The impact of Covid-19 on university students
Petitions Committee
HC 527
Published 13 July 2020
Recommendations
3
Accepted in Part
Para 23
Students have a right to seek a refund or to repeat part of their course...
Recommendation
Students have a right to seek a refund or to repeat part of their course if the service provided by their university is substandard, but the exact circumstances in which students should expect to receive a refund or be able …
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Government Response Summary
The government agrees that circumstances for student redress are unclear and states that guidance has recently been published to aid students and providers. However, it explicitly rejects establishing a new centralised system for tuition fee refunds, citing the individualised nature of student contracts and circumstances.