Source · Select Committees · Petitions Committee

Second Report - The impact of Covid-19 on university students

Petitions Committee HC 527 Published 13 July 2020

Report Status

Government responded

Conclusions & Recommendations

8 items (5 recs)

Source

View on Parliament website ↗

Government Response

AI assessment · 8 of 8 classified

Accepted 1

Accepted in Part 1

Acknowledged 4

Rejected 2

Government response

Third Special Report - The impact of COVID-19 on university students: Government Response to the Committee's Second Report · published 16 Sep 2020

Read the government response ↗ Response on the Index

Recommendations & Conclusions

1 item

3 Recommendation Accepted in Part

Para 23

Students have a right to seek a refund or to repeat part of their course...

Recommendation

Students have a right to seek a refund or to repeat part of their course if the service provided by their university is substandard, but the exact circumstances in which students should expect to receive a refund or be able … Read more

Government Response Summary

The government agrees that circumstances for student redress are unclear and states that guidance has recently been published to aid students and providers. However, it explicitly rejects establishing a new centralised system for tuition fee refunds, citing the individualised nature of student contracts and circumstances.

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