Recommendation 1

Aid organisations must be alert to the barriers that might prevent aid beneficiaries from reporting abuses. They should design sensitive reporting mechanisms with the local population, in order to give victims and survivors, and their families and friends a safe means to report their concerns and complaints. This might include face-to-face reporting if they prefer and will often involve community- based organisations and safe spaces for women to report, without necessarily going through the formal mechanisms set up by the aid providers. These community-based organisations should also be encouraged to hold open and frank conversations with aid beneficiaries about any concerns they have about the aid organisations operating in the area, to encourage them to open up about the experiences they have had.