Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 23
23
Update tenant satisfaction measures to include shared owners' satisfaction with repairs and maintenance.
Recommendation
We welcome the Government’s confirmation that the Regulator is preparing to introduce a new, proactive consumer regulation regime. However, for the next round of tenant satisfaction data collection, the Regulator must update the measures to include satisfaction with repairs and maintenance for shared owners. (Paragraph 116) Selling shares and building safety
Government Response
A response document is linked to this report, dated 23 May 2024. Response attribution to this conclusion has not been verified. Read the response document ↗