Select committee: Housing, Communities and Local Government Committee
Recommendation 22
Fifth Report - Shared Ownership
Published 28 Mar 2024
Paragraph 115
Addressed to Ministry of Housing, Communities and Local Government
Housing, Communities and Local Government Committee Shared Ownership All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
The Government should ensure that there is more effective signposting to the Housing Ombudsman for shared owners; it should make it clear that the Ombudsman is their port of call for resolving disputes with landlords once internal mechanisms have failed to resolve an issue. One option would be to do this by updating the Key Information Documents, so that this information is clearly spelled out.
From: Housing, Communities and Local Government Committee, Fifth Report - Shared Ownership (HC 61), paragraph 115, 28 March 2024
Government response
The government responded to the whole report on 23 May 2024 (deadline 28 May 2024).