Source · Select Committees · Housing, Communities and Local Government Committee
Recommendation 50
50
Acknowledged
Paragraph: 198
We urge the regulator to publish details as soon as possible of how it plans...
Recommendation
We urge the regulator to publish details as soon as possible of how it plans to use its enhanced regulatory powers under the Social Housing (Regulation) Bill, particularly those on inspections and surveys, and to place them at the centre of its new proactive regime for regulating the consumer standards. Even if it only commits to using its power to survey reactively, we urge it to use the power to provide immediate relief to tenants forced to live with serious disrepair.
Government response summary AI-generated
The government welcomes the Committee’s recommendations regarding their role, will carefully consider them as they continue to develop their approach to proactive consumer regulation.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
198
Government Response
Acknowledged
HM Government · verbatim extract
Acknowledged
22. In the meantime, we continue to apply our current consumer powers robustly, and encourage providers to improve their services and engage with tenants as appropriate. We share the learning from our casework3 with the sector, encouraging them to reflect on the lessons from these cases and seek to strengthen their systems and processes accordingly.
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