Select Committee · Housing, Communities and Local Government Committee

Council Tax Collection

Status: Closed Opened: 15 Nov 2021 Closed: 6 Mar 2024 12 recommendations 9 conclusions 1 report

This inquiry will lookinto council tax collection in England, examining the practices employed by local authorities to collect council tax arrears. The inquiry will also look at other issues including whether there should be changes to the legislation on the recovery of council tax arrears, and how local authority council tax support schemes affect council …

Clear

Reports

1 report
Title HC No. Published Items Response
Second Report - Council Tax Collection HC 57 1 Dec 2023 21 Responded

Recommendations & Conclusions

7 items
1 Conclusion Second Report - Council Tax Collection Accepted

Ambiguity exists regarding local authorities' discretion for council tax repayment plans.

The Council Tax (Administration and Enforcement) Regulations 1992 requires the year’s unpaid council tax balance to become payable in certain circumstances. This provision, and the speed with which it is applied, can be the catalyst for someone’s debts to quickly escalate. It is not clear, however, how much discretion local …

Government response. The government acknowledges the committee's concern about clarity regarding council discretion for council tax repayment plans and commits to writing to all councils to stress their flexibility and encourage affordable repayment plans.
Ministry of Housing, Communities and Local Government
2 Recommendation Second Report - Council Tax Collection Accepted

Clarify Council Tax Regulations regarding local authority discretion for unpaid balance repayment.

We strongly urge the Government to clarify the provision in the Council Tax (Administration and Enforcement) Regulations 1992 that requires the unpaid balance to become payable in certain circumstances. If local authorities do, under this provision, have the discretion not to require immediate repayment of the full unpaid balance, the …

Government response. The government acknowledges the need for clarity regarding council discretion on council tax repayment timelines and commits to writing to all councils to stress their flexibility and encourage affordable repayment plans.
Ministry of Housing, Communities and Local Government
4 Recommendation Second Report - Council Tax Collection Accepted

Streamline the council tax liability order process, allowing bulk and virtual applications.

The process for obtaining a liability order is inefficient and can hinder, rather than aid, the collection of unpaid council tax. We therefore strongly recommend that the Government make the liability order process less burdensome, including by allowing bulk applications, virtual applications, or both, so long as residents remain able …

Government response. The government states that bulk applications for council tax liability orders have been common practice since 1992, and virtual hearings are already lawful and remain an available option for magistrates’ courts.
Ministry of Housing, Communities and Local Government
7 Conclusion Second Report - Council Tax Collection Accepted

Local authorities must consider ability to pay when collecting council tax arrears from the vulnerable.

The localisation of council tax support, and local government’s increasing reliance on revenue from council tax, has put local authorities in the difficult situation of occasionally having to collect council tax arrears from those in financial need. In this context, it is all the more important that their approaches to …

Government response. The government acknowledges the committee's views and responds by outlining the existing statutory framework for council tax collection, which includes multiple communications and allows councils the discretion to offer flexible repayment arrangements and assess discounts, suggesting current practices already take …
Ministry of Housing, Communities and Local Government
8 Conclusion Second Report - Council Tax Collection Accepted

Rushing council tax recovery from those unable to pay wastes resources and causes distress.

Council tax is unlike other debt, in that it recurs annually, so it is in the interests of residents that arrears be collected swiftly so they do not quickly escalate. However, if an individual genuinely cannot afford to pay, rushing to take recovery or enforcement action will only waste a …

Government response. The government acknowledges the committee's views and outlines the existing statutory framework and guidance for council tax collection, which allows councils flexibility for repayment arrangements and assessing discounts, suggesting current practices align with the spirit of the conclusion. It also …
Ministry of Housing, Communities and Local Government
12 Conclusion Second Report - Council Tax Collection Accepted

Voluntary funding model for Enforcement Conduct Board is precarious, requiring a statutory review.

We welcome the establishment of the Enforcement Conduct Board (ECB), and, most recently, the launch of its accreditation scheme, but we regret that the ECB is dependent for its funding on a voluntary industry levy. We are concerned that industry support for the ECB in principle might not be matched …

Government response. The government broadly agrees with the committee's points, confirming its commitment to launch a review on statutory underpinning for the ECB and stating DLUHC will write to local authorities encouraging them to use ECB-accredited firms.
Ministry of Housing, Communities and Local Government
14 Conclusion Second Report - Council Tax Collection Accepted

Barriers to data sharing still impede councils identifying vulnerable residents for support.

We welcome the many initiatives, by local and central government, aimed at improving data sharing, particularly the pilots being carried out under the Digital Economy Act 2017 and the creation of the Office for Local Government; but overall we remain concerned that barriers to data sharing are impeding councils’ efforts …

Government response. The government describes ongoing efforts to improve data sharing with councils, including increasing data scope, delivering improvements to shared data by summer 2024, ensuring councils are aware, and exploring legislative amendments, to help councils identify residents in hardship.
Ministry of Housing, Communities and Local Government

Oral evidence sessions

2 sessions
Date Witnesses
27 Feb 2023 Lee Rowley · Department for Levelling Up, Housing and Communities, Nico Heslop · Ministry of Housing, Communities and Local Government View ↗
6 Jun 2022 Alistair Townsend · Institute of Revenues, Rating and Valuation, Catherine Brown · Enforcement Conduct Board, Councillor Stephanie Cryan · London Borough of Southwark, Kevin Stewart · Mid Sussex District Council, Paul Whyte · Whyte & Co Ltd, Rachel Beddow · Citizens Advice, Russell Hamblin-Boone · Civil Enforcement Association View ↗

Correspondence

8 letters
DateDirectionTitle
14 May 2024 To cttee Letter from the UK Information Commissioner to the Chair dated 2 May 2024 conce…
14 May 2024 To cttee Letter from the Minister for Local Government to the Chair dated 2 May 2024 con…
16 Apr 2024 To cttee Letter from the Chair to the Secretary of State dated 15 April 2024 concerning …
16 Apr 2024 To cttee Letter from the Chair to the Information Commissioner's Office dated 15 April 2…
18 Jul 2023 To cttee Letter from the Enforcement Conduct Board to the Chair dated 14 July 2023 conce…
18 Apr 2023 To cttee Letter from the Enforcement Conduct Board to the Chair dated 28 March 2023 conc…
18 Oct 2022 To cttee Letter from the Enforcement Conduct Board to the Chair dated 10 October 2022 co…
12 Jul 2022 Letters from the Civil Enforcement Association to the Chair dated 20 June 2022 …