Recommendation 30

The Government should establish a single, widely promoted national flood reporting and information service by March 2026. This service should build upon and expand the existing Floodline system to provide a clear point of contact for all types of flooding, offer consistent guidance, and be accessible via phone, SMS, and online. It must be co-designed with flood- 65 affected communities and delivered in partnership with local authorities, water companies, and emergency services, supported by a national awareness campaign. (Recommendation, Paragraph 102)