Source · Select Committees · Environmental Audit Committee
Recommendation 36
36
Not Addressed
Paragraph: 153
We have heard of the benefits of a bespoke advice service on energy efficient retrofitting.
Conclusion
We have heard of the benefits of a bespoke advice service on energy efficient retrofitting. We consider that such a service will be essential in order to achieve the pace of change needed to meet the net zero target.
Government response summary AI-generated
The government's response discusses public procurement reforms and the Industrial Decarbonisation Strategy, which does not address the conclusion about the essential nature of a bespoke advice service on energy efficient retrofitting.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
153
Government Response
Not Addressed
HM Government · verbatim extract
Not Addressed
User engagement with the Government’s Simple Energy Advice (SEA), continues to grow on a yearly basis as the public seek impartial and bespoke advice on how to improve the energy performance of their homes, including on national and local grants to help finance the installation of improvements. During the year April 2020-March 2021, there was a 450% increase in users of the SEA website and a 400% increase in calls to the freephone helpline compared to the previous year. Any future development of the SEA will be based on an iterative process of user testing.
Read the full response on Parliament ↗