Tag
Quality Assurance
2 recommendations
50% accepted
Tag overview
Government Response
Recommendations in This Theme
recommendation across 2 inquiries
Across 2 inquiries
Tagged Recommendations
Proactive quality assurance beyond complaints
Complaints alone are a poor indicator of quality of care, particularly in a vulnerable population such as those admitted to MAH. A low volume or absence of complaints does not …
No formal government response has been recorded for this recommendation. No independent verification has been carried out.
Northern Ireland Executi…
Monitoring tools
Commissioners must have the capacity to monitor the performance of every commissioning contract on a continuing basis during the contract period: Such monitoring may include requiring quality information generated by …
- The NHS Standard Contract includes provisions allowing commissioners to require audits of provider performance and to enter premises for inspection (DHSC/NHS England implementation update …
Commissioners