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SPSO (Scottish Public Services Ombudsman) decision

Greater Glasgow and Clyde NHS Board - Acute Services Division

Decided 1 October 2021 Reference 202001026 Outcome: Not Upheld Sector: Health Category: Clinical treatment / diagnosis Body on this site: NHS Greater Glasgow & Clyde

Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗ All SPSO decisions

Themes assigned by this site (AI-generated): Clinical negligence harms learning, Inadequate Pre-Operative Risk Assessment

Full decision

Decision (the SPSO's words)

Summary

C complained in relation to their late sibling (A) who was admitted to Glasgow Royal Infirmary following a fall. During their time in hospital, they contracted various infections (latterly pneumonia) and was diagnosed with dementia. A's health deteriorated during their time in hospital and they died.

C said that medical staff failed to take adequate steps to ensure that A received sufficient nutrients to fight the infections they acquired whilst in hospital and this was a contributory factor in their death.

We took independent advice from an appropriately qualified adviser on the care and treatment, specifically the feeding aspect, and found that the care and treatment provided to A was reasonable. We did not uphold the complaint.

Related reading

View Decision Report 202001026 as a PDF (24.1 KB) Updated: October 20, 2021

From: SPSO (Scottish Public Services Ombudsman), decision 202001026, 1 October 2021