Source · SPSO (Scottish Public Services Ombudsman)

Fife NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201903992 Sector Health Category Clinical treatment / diagnosis Decided 01 May 2022

View NHS Fife scorecard

Full decision

Summary

C complained about the board regarding treatment provided to their late spouse (A) at the end of their life. C was concerned that the board had failed to provide A with reasonable care and treatment, and failed to manage their diet appropriately. C was also concerned about the board's recording of an incident where A fell and broke their hip, as well as that the board refused to allow A to attend a relative's funeral.

We took independent advice from an appropriately qualified clinician. We found that the board had provided reasonable care and treatment throughout, including managing A's diet appropriately and keeping a reasonable record. There was no record in the clinical notes that the board had refused to allow A to attend a relative's funeral.

Given these points, we did not uphold C's complaints.

Related reading

View Decision Report 201903992 as a PDF (24.04 KB) Updated: May 18, 2022

View original on SPSO (Scottish Publ… website

Other decisions involving Fife NHS Board

Reference Date Summary Outcome
202410341 01 May 2026 C complained about the care and treatment provided by the board in relation to a cancerous lesion (squamous cell carcinoma, … Upheld
202308194 01 Dec 2025 C complained that the board’s mental health services did not communicate information regarding C's adult child (A) reasonably. A, who … Upheld
202402736 01 Dec 2025 C complained on behalf of their spouse (A). The first of C’s complaints was that the board had failed to … Partly Upheld
202404687 01 Sep 2025 C complained about the care and treatment provided by the board in relation to excision of a right sided neck … Upheld
202305480 01 Sep 2025 C complained about the nursing care provided to their late parent (A) whilst in hospital. They complained about a lack … Upheld
View all decisions for this organisation