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A Medical Practice in the Greater Glasgow and Clyde NHS Board area

SPSO (Scottish Public Services Ombudsman) Withdrawn Reference 201607896 Sector Health Category continuing care Decided 01 November 2017
Care and discharge planning

Full decision

Summary

Mrs C complained that the treatment the board provided to her son (Mr A) was not of a reasonable standard. The board carried out investigations about the role of their staff in the complaint. They found that Mrs C had not advised the board's staff of concerns about her son's health, and had only notified Mr A's social worker. Mrs C subsequently accepted that there was no complaint to pursue against NHS staff, and the investigation with our office was not taken any further.

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View Decision Report 201607896 as a PDF (10.82 KB) Updated: March 13, 2018

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