When Ms C moved to a new property, she suffered from anti-social behaviour and felt that this was related to the previous tenant. During our investigation we noted that the housing association was not aware of any reason why Ms C might experience anti-social behaviour. We therefore did not uphold Ms C's complaint.
View Decision Report 201602606 as a PDF (10.72 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 201900588 | 01 Jun 2020 | C complained about the service provided by Bridgewater Housing Association (BHA) and the care and repair service they provided when … | Not Upheld |
| 201306105 | 01 Dec 2014 | Mr C was unhappy about the time the association took to rewire his property and the time it then took … | Upheld |
| 201400303 | 01 Dec 2014 | Mr C said that the housing association had not given him accurate information about whether he was liable to pay … | Not Upheld |
| 201400587 | 01 Dec 2014 | Mr C complained that, although he was awarded backdated housing benefit, the housing association did not refund the overpayment until … | Upheld |