Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board - Acute Services Division

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201508842 Sector Health Category clinical treatment / diagnosis Decided 01 February 2017

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Full decision

Summary

Ms C attended a dermatology clinic and a podiatry clinic before she was diagnosed with Hodgkin lymphoma (an uncommon cancer that develops in the network of vessels and glands spread throughout the body). Ms C considered that she had displayed symptoms that should have brought about an earlier diagnosis and complained that the board had delayed in making a diagnosis.

We took independent medical advice. We found that Ms C's medical records did not suggest that dermatologists had missed symptoms of lymphoma. We also found that a podiatrist would not be expected to recognise these symptoms. In view of this, we did not uphold Ms C's complaint.

Related reading

View Decision Report 201508842 as a PDF (10.92 KB) Updated: March 13, 2018

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