Source · SPSO (Scottish Public Services Ombudsman)

Tayside NHS Board

SPSO (Scottish Public Services Ombudsman) Upheld Reference 201508647 Sector Health Category clinical treatment / diagnosis Decided 01 October 2016

View NHS Tayside scorecard

Full decision

Summary

Mrs C complained on behalf of her husband (Mr A) about the way a consultant at Ninewells Hospital managed his care and treatment following the discovery of a nodule (a growth of abnormal tissue) in his lung. Mr A was reviewed over three years and then received a letter discharging him from the clinic because the nodule appeared stable. At Mrs C's persistence, the consultant reviewed Mr A again and further investigation identified that the nodule was a slow growth tumour.

We took independent medical advice and found that Mr A had been appropriately managed up until being discharged from the clinic. However, we considered that Mr A's latest scan results should have been discussed at a multi-disciplinary team meeting prior to taking the decision to discharge him as it showed other lung changes. We also found it unreasonable that the consultant had referred to these lung changes in the discharge letter rather than discussing them in person with Mr A.

Recommendations

We recommended that the board: apologise to Mr A for unreasonably discharging him from the service; and draw these findings to the attention of the consultant to discuss at their next appraisal.

Related reading

View Decision Report 201508647 as a PDF (12.57 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Tayside NHS Board

Reference Date Summary Outcome
202412006 01 Feb 2026 C complained on behalf of their child (A) who is in their late teens. C complained that Child and Adolescent … Upheld
202500322 01 Feb 2026 C complained about the care and treatment provided to their late spouse (A) during their admission to hospital. A was … Partly Upheld
202405136 01 Dec 2025 C complained about the care and treatment that they received during an admission to hospital. C attended A&E and the … Upheld
202301846 01 Sep 2025 C complained about the treatment provided to their late parent (A) when they attended hospital with shortness of breath and … Partly Upheld
202310542 01 Aug 2025 C complained about the treatment provided to their partner (A) when they were admitted to hospital. A presented to the … Not Upheld
View all decisions for this organisation