Source · SPSO (Scottish Public Services Ombudsman)

Forth Valley NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201405274 Sector Health Category clinical treatment / diagnosis Decided 01 January 2016

View NHS Forth Valley scorecard

Full decision

Summary

Mr C complained about the physiotherapy and orthopaedic care he received from Forth Valley Royal Hospital after dislocating his knee-cap. He said that staff ignored his on-going symptoms and that he should have had a scan of his knee to identify what was causing him persistent pain. He was concerned that a locum orthopaedic specialist had wrongly diagnosed a meniscal tear (damage to cartilage in the knee) rather than a loose fragment under the knee-cap.

We took independent advice on this case from two of our advisers, one of whom is a physiotherapist and the other a consultant orthopaedic surgeon. We found that the physiotherapy management of Mr C's injury was in accordance with guidance on managing patients who have dislocated their knee-cap for the first time.

Whilst the board said that it would have been appropriate for Mr C to have had a scan prior to surgery, we did not consider that the diagnosis of a meniscal tear was unreasonable given that loose fragment can have similar symptoms. Furthermore, both meniscal tears and loose fragments can be treated by the surgery that Mr C underwent. We also considered that it was reasonable to proceed to surgery without a scan given that Mr C's symptoms were not resolving and were affecting his ability to work.

Related reading

View Decision Report 201405274 as a PDF (11.22 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Forth Valley NHS Board

Reference Date Summary Outcome
202500014 01 Jun 2026 C complained that the board failed to report an injury to their spouse (A)'s wrist. A was in hospice care … Partly Upheld
202401232 01 May 2026 C, an independent advocate, complained on behalf of B, about the standard of medical and nursing care provided to B’s … Partly Upheld
202405861 01 Feb 2026 C complained about the care and treatment provided to their infant child (A) who was born with a terminal genetic … Not Upheld
202402894 01 Jan 2026 C complained on behalf of their partner (A) about the care and treatment that A received from the board during … Partly Upheld
202403721 01 Jan 2026 C complained on behalf of their sibling (A) in relation to the care and treatment that the board provided to … Upheld
View all decisions for this organisation