Source · SPSO (Scottish Public Services Ombudsman)

The Moray Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201403550 Sector Local Government Category handling of application (complaints by opponents) Decided 01 December 2015

View Torbay Council scorecard

Full decision

Summary

Mr C said the council did not properly consider the local plan, or his objections, when approving a planning application for a nearby development. He also considered that the development did not comply with conditions on the planning approval, and was concerned that the council was not taking formal enforcement action.

The council said the planning officer's report showed they had considered Mr C's objections and the local plan in determining the application. While the council agreed that parts of the development did not fully comply with the approved plans, they said they were taking action to address this. This action included works to improve road safety, as well as requesting a new planning application for parts of the development which had not been built according to the plan. However, the council said they would not consider formal enforcement action until the development was complete (including the approved amendments). The development was completed during our investigation, and the council then issued a formal enforcement notice.

After taking independent advice from a planning adviser, we did not uphold Mr C's complaints. We found that the council had considered all of Mr C's objections and the local plan in determining the application. In relation to enforcement, the adviser said it was reasonable for the council to wait until the development was fully completed before considering formal action. The adviser also explained that the council has a broad discretion in deciding what (if any) enforcement action to take and, therefore, we found the council did not unreasonably fail to enforce the planning conditions. However, we found that on one occasion the council delayed unreasonably in following up action they told Mr C they would take. We also found that one of the planning conditions was unclearly written, and the council acted inconsistently in deciding that the condition was met, although the actual works it specified had not been carried out.

Recommendations

We recommended that the council: apologise to Mr C for the unreasonable delay in following through the actions they told him they would take; remind relevant staff of the Scottish Government's guidance on planning conditions relating to precision and enforceability; and ensure our findings about the inconsistent approach to condition three are fed back to both planning and transportation staff for learning and improvement.

Related reading

View Decision Report 201403550 as a PDF (13.32 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving The Moray Council

Reference Date Summary Outcome
202000338 01 Feb 2021 C is an independent advocate who complained on behalf of their client (A). Following social work involvement, A’s child (B) … Upheld
201801293 01 Mar 2019 Mr C manages a direct payment on behalf of his two grandchildren. When the direct payment was set up the … Partly Upheld
201703572 01 May 2018 Mr C complained to the council that they had failed to provide him with appropriate advice and support with respect … Not Upheld
201608046 01 Feb 2018 Mrs C complained about the council after her child (child A) returned from a school trip abroad badly sunburned, requiring … Partly Upheld
201608934 01 Jan 2018 Ms C, who is an advocacy and support worker, complained on behalf of her client (Ms A). When Ms A … Upheld
View all decisions for this organisation