Source · SPSO (Scottish Public Services Ombudsman)

East Dunbartonshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201402950 Sector Local Government Category complaints handling (incl social work complaints procedures) Decided 01 April 2015

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Summary

Mrs C complained that the council rejected a new complaint following a complaints review panel. We found that the council had considered her complaint and had decided, as they were entitled to, that Mrs C was raising the same or similar points as had already been dealt with. In light of this, we did not uphold Mrs C's complaint.

Related reading

View Decision Report 201402950 as a PDF (10.73 KB) Updated: March 13, 2018

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