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A Medical Practice in the Lothian NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201402507 Sector Health Category clinical treatment / diagnosis Decided 01 November 2014
Clinical negligence harms learning Inaccurate and inaccessible patient records

Full decision

Summary

Mr C complained that he was prescribed medication that caused an unpleasant side effect. He said he had not been fully informed of the possibility of experiencing this side effect.

We took independent advice from one of our medical advisers, who said that GPs are only required to mention the most common side effects. The adviser said that the patient information leaflet provided with the medication details all the other possible side effects and advises patients to report to their GP immediately if they experience any of these. The adviser also said that it was not certain that the medication Mr C complained about was what was causing the side effect. In light of the advice received we did not uphold the complaint.

Related reading

View Decision Report 201402507 as a PDF (10.92 KB) Updated: March 13, 2018

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