Source · SPSO (Scottish Public Services Ombudsman)

Clackmannanshire Council

SPSO (Scottish Public Services Ombudsman) Resolved / Early Resolution Reference 201303293 Sector Local Government Category neighbour disputes and antisocial behaviour Decided 01 April 2014

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Complaint record keeping failures

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Summary

Miss C complained that the council had failed to take reasonable action after she complained about antisocial behaviour by neighbours.

During our investigation, the council told us that the neighbours had moved out. As we were by that point satisfied that the council had shown us that they had taken Miss C's complaints seriously, and had liaised with other agencies, including the police, to investigate the matter, we decided that no further action on our part was needed.

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Clackmannanshire Council

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