Source · SPSO (Scottish Public Services Ombudsman)

South Lanarkshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201301789 Sector Local Government Category policy/administration Decided 01 December 2013

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Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

Summary

Mr C complained about the council's decision to reschedule road resurfacing work. He complained that they had not recorded the feedback on which their decision was based, or recorded the decision. Our investigation, however, found no evidence that the council had any obligation to record every piece of feedback received or every operational decision made.

Related reading

View Decision Report 201301789 as a PDF (10.72 KB) Updated: March 13, 2018

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