Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201301739 Sector Health Category clinical treatment / diagnosis Decided 01 December 2013

View NHS Greater Glasgow & Clyde scorecard

Full decision

Summary

Mr C, who is a prisoner, attended an out-patient appointment for a minor operation. He complained that afterwards the prison health centre did not prescribe him a pain killer at the dosage recommended by the hospital. In responding to his complaint, the board advised Mr C that there were risks when prescribing a high dosage of the pain killer alongside medication that he was taking for opiate addiction. However, when Mr C reduced the amount of that medication, the prison health centre agreed to increase the dosage of his pain medication. We did not uphold Mr C's complaint because after reviewing his medical records and seeking independent advice from one of our medical advisers, we were satisfied that the clinical care provided was reasonable and appropriate.

In addition, Mr C complained that the prison health centre would not prescribe him an alternative medication for his opiate addiction. The board told Mr C that his addictions nurse had agreed to speak with his community addictions worker to see whether they would be willing to set him up on the alternative medication after his release from prison. Our adviser said she felt it was reasonable for the prison health centre not to change Mr C's medication when he was being released from prison soon. In light of that, we were satisfied the prison health centre's position was reasonable.

Related reading

View Decision Report 201301739 as a PDF (11.2 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Greater Glasgow and Clyde NHS Board

Reference Date Summary Outcome
202205600 01 Aug 2023 C complained about the care and treatment provided to their late parent (A) by the board's out of hours (OOH) … Not Upheld
201803746 01 Nov 2019 Mrs C complained that the board's decision to not provide her child (Child A) with an emergency appointment was unreasonable. … Not Upheld
201802124 01 Oct 2019 Mr and Mrs C complained on behalf of their child (Child A) about the care and treatment they received from … Not Upheld
201708611 01 May 2019 Ms C raised concern about a number of issues in relation to the Child and Adolescent Mental Health Service (the … Partly Upheld
201803350 01 Mar 2019 Ms C complained about the care and treatment she received at the GP out-of-hours service at Gartnavel General Hospital when … Partly Upheld
View all decisions for this organisation