Home / Sources / Devolved Ombudsmen / 201204338
Index live
Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Ayrshire and Arran NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201204338 Sector Health Category clinical treatment / diagnosis Decided 01 September 2013
Clinical negligence harms learning

Full decision

Summary

Mrs C complained that her GP had failed to diagnose her heart condition, and that as a result she had suffered a heart attack and had needed hospital treatment.

Our investigation found that Mrs C had gone to her GP with symptoms of postural hypertension (changes in blood pressure, caused by changes in position, such as moving from sitting to standing). After taking independent advice from one of our medical advisers, we did not uphold the complaint, as we found the treatment she received was appropriate for this condition. There was no evidence that the GP had failed to identify symptoms of an imminent heart attack.

Related reading

View Decision Report 201204338 as a PDF (10.91 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving A Medical Practice in the Ayrshire and …

Reference Date Summary Outcome
202309539 01 Sep 2025 C complained about the standard of medical care and treatment provided by the practice and about the way that they … Upheld
202410666 01 Jul 2025 C complained that the practice failed to handle their telephone call reasonably. C called the practice while being discharged from … Upheld
202207640 01 Oct 2023 C complained that the practice failed to provide them with reasonable care and treatment. C suffered from inflammatory conditions of … Partly Upheld
202009052 01 Apr 2022 C complained to the practice about the lack of treatment when they attended two consultations reporting a breast lump. C … Not Upheld
202000742 01 Feb 2022 C complained that the practice failed to provide appropriate care and treatment to their late child (A). A had a … Not Upheld
View all decisions for this organisation
Source decision Back to decisions list