Source · SPSO (Scottish Public Services Ombudsman)

Aberdeenshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201204079 Sector Local Government Category applications, allocations, transfers & exchanges Decided 01 September 2013

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Full decision

Summary

Mr C complained that the council had not allocated the correct number of housing points to his re-housing application. He thought that this had been done deliberately by either ignoring his application, or flagging it in order to obstruct it.

As part of our investigation we reviewed the relevant legislation and the council's housing allocation policy, which is based on the legislation. We found no evidence that Mr C's application was not treated appropriately, equitably and according to the policy. We noted that certain factors that affect housing applications are discretionary (ie they are for the housing provider to decide), such as the condition of the property the applicant is living in when they apply, and whether an applicant has any medical needs, medical conditions or social needs that affect their housing requirements. As these are for the housing provider to decide, it is not for us to say whether the points the council allocated for any or all of these factors were correct in Mr C’s case. We can only investigate whether they had been taken into consideration. We found that, where appropriate in Mr C’s application, these discretionary factors had been considered. On non-discretionary factors, such as overcrowding and size of family, our investigation found that, based on the information supplied by Mr C on his housing application, the council had appropriately allocated points according to their policy.

Related reading

View Decision Report 201204079 as a PDF (11.23 KB) Updated: March 13, 2018

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