Source · SPSO (Scottish Public Services Ombudsman)

West Dunbartonshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201203175 Sector Local Government Category policy/administration Decided 01 March 2013

View West Northamptonshire Council scorecard

Full decision

Summary

Mr C complained that, following a storm, a neighbour's tree fell across the garden ground of a number of residents. One of the residents was a council tenant and, as a result, the council offered to arrange for contractors to remove the tree and large tree stump. However, a number of residents refused to contribute towards the costs of removal, so the council arranged for the tree to be cut into sections and for the sections which lay in their tenant's garden to be removed. While the tree was being cut up, its root ball fell back into the hole that was made when the tree fell, with the roots protruding into Mr C's garden. Mr C was unhappy that the council allowed this to happen, and felt that the root should have remained where it was.

Our investigation found that this was, essentially, a private legal matter between residents, and we did not uphold Mr C's complaints. We found that the council had acted appropriately in attempting to co-ordinate the removal of the tree and its stump and, when some residents refused to contribute, appropriately arranged to remove the parts relating to their own tenant's property.

Related reading

View Decision Report 201203175 as a PDF (11.19 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving West Dunbartonshire Council

Reference Date Summary Outcome
202503012 01 May 2026 C complained about events at their child (A)'s school, in relation to suspected candidate malpractice and subsequent investigations into the … Upheld
202310193 01 Jul 2025 C is a council tenant and lives with their family. C complained that the property they were living in suffered … Upheld
202303409 01 Jun 2025 C complained that the council failed to deal with concerns that they raised about alleged anti-social behaviour (ASB) involving a … Upheld
202210170 01 Apr 2024 C complained about the fitting of new windows to their property. C said there was wind, water, and noise ingress … Resolved / Early Resolution
202005474 01 Oct 2023 C complained that the council failed to undertake a proper assessment of them as a prospective adoptive parent for a … Not Upheld
View all decisions for this organisation