Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Orkney NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201201873 Sector Health Category clinical treatment; diagnosis Decided 01 February 2013

Full decision

Summary

Ms C complained that a medical practice she was registered with failed to properly assess her or her children with regard to their symptoms. Ms C was unhappy with the practice's assessment of her thyroid (a gland in the front inside area of the neck) and matters related to a parasite (an organism that lives on or in the body (host) from which it feeds) that she believed she and her family were suffering from.

We noted that Ms C was registered with the practice for approximately three months and within that period, tests were carried out on both Ms C and her two children. We considered that the practice had carried out reasonable and appropriate investigations and that there was no evidence of parasites.

Related reading

View Decision Report 201201873 as a PDF (11.02 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving A Medical Practice in the Orkney NHS Bo…

Reference Date Summary Outcome
201808182 01 Oct 2020 C complained about the care and treatment their late relative (A) received at the practice. A sought advice from the … Not Upheld
201605263 01 Sep 2017 Ms C, who works for an advocacy and support agency, complained on behalf of her client (Mrs A). Mrs A … Not Upheld
201604388 01 Mar 2017 Mr C complained that a GP at the medical practice failed to refer him to hospital for a specialist opinion … Not Upheld
201602166 01 Jan 2017 Ms C, who works for an advocacy and support agency, complained on behalf of her client (Miss A). Ms C … Upheld
201602169 01 Jan 2017 Ms C, who works for an advocacy and support agency, complained on behalf of her client (Miss A). Ms C … Upheld
View all decisions for this organisation