Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201200831 Sector Prisons Category education Decided 01 October 2012

View Scottish Prison Service scorecard

Prison time out of cell

Full decision

Summary

Mr C, who is a prisoner, complained that the prison delayed in assessing him for offending behaviour coursework. The prison explained that they prioritise prisoners in line with their progression (movement through the prison system to less supervised conditions) dates. They assured him that he was on the waiting list and would be assessed in due course.

Our investigation found that Mr C was not eligible for parole for over eighteen months and there was sufficient time for him to be assessed for, and access, any required coursework. As we could see no evidence of unreasonable delay, we did not uphold the complaint.

Other decisions involving Scottish Prison Service

Reference	Date	Summary	Outcome
202412046	01 Feb 2026	C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association …	Upheld
202401074	01 Nov 2025	C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access …	Upheld
202303295	01 Mar 2025	C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim …	Upheld
202006807	01 Sep 2022	C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison …	Partly Upheld
202001300	01 Sep 2022	Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters …	Partly Upheld

View all decisions for this organisation

Source decision Back to decisions list

Scottish Prison Service

Full decision

Summary

Related reading

Other decisions involving Scottish Prison Service