Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201200494 Sector Prisons Category home detention curfew Decided 01 September 2012

View Scottish Prison Service scorecard

Full decision

Summary

Mr C, who is a prisoner, complained that he was unreasonably denied the opportunity to apply for early release under the home detention curfew (HDC) scheme because the Scottish Prison Service (SPS) held incorrect information about him. Mr C said that he was incorrectly recalled to custody, but was assured that this would not affect his eligibility for HDC in any future sentence he might serve. However, in serving his current sentence, Mr C said he was told he was not eligible for HDC.

When we investigated Mr C's complaint, the SPS provided information which showed that he was recalled to custody because he was charged with committing an offence whilst on HDC licence. Those charges were dismissed. However, in considering his appeal against the decision to recall him to custody, the Parole Board for Scotland - who were responsible for considering the appeal - dismissed it because Mr C had failed to fully comply with the terms of his release. They noted that, without prejudging the outcome of any court proceedings, Mr C failed to fully comply with his licence conditions as he had failed to answer the phone several times during his curfew. The Parole Board, therefore, decided that Mr C's recall to custody was appropriate. This meant Mr C was no longer eligible for HDC when serving any future sentence.

We did not uphold Mr C's complaint. The evidence available confirmed that whilst the charges against Mr C were dismissed, the Parole Board decided that his recall to custody was appropriate. This meant the information held by the SPS was appropriate.

Related reading

View Decision Report 201200494 as a PDF (11.43 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation