Source · SPSO (Scottish Public Services Ombudsman)

Perth and Kinross Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201101698 Sector Local Government Category Sheltered housing issues Decided 01 May 2012

View Perth and Kinross Council scorecard

Full decision

Mrs C complained on behalf of Mr A about the council's entitlement to charge him for housing support services. Mrs C disagreed with the council's interpretation of legislation in relation to their ability to charge for services not directly provided by the council and where the council had not themselves carried out an assessment.

We explained to Mrs C that it was not appropriate for us to get involved with disputes over the interpretation of legislation. Our investigation satisfied us that the council had responded appropriately to Mrs C's concerns, and that they had explained why they considered they were entitled to charge for housing support services.

Related reading

View Decision Report 201101698 as a PDF (16.53 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Perth and Kinross Council

Reference Date Summary Outcome
202110970 01 Aug 2023 C complained that the council had unreasonably failed to carry out an adequate assessment of their parent (A)'s personal care … Upheld
202007694 01 Oct 2022 C complained about an incident in which their late parent (A) fell from their wheelchair prior to being assisted into … Not Upheld
201905582 01 Dec 2020 C complained on behalf of their family member (A). C was unhappy with the way the council’s social work service … Partly Upheld
201900916 01 Sep 2020 C and B complained about the council's communication with them when they were arranging a placement for their child (A) … Upheld
201902140 01 Sep 2020 C adopted a young child, however the placement ended after a short period of time and the child was removed … Upheld
View all decisions for this organisation