View Scottish Prison Service scorecard
Mr C complained that the SPS had failed to properly and fairly investigate a confidential complaint, which he had submitted to the governor. Our investigation found that the matter had been fully investigated and appropriate action taken as a result.
View Decision Report 201101605 as a PDF (13.2 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202412046 | 01 Feb 2026 | C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … | Upheld |
| 202401074 | 01 Nov 2025 | C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … | Upheld |
| 202303295 | 01 Mar 2025 | C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … | Upheld |
| 202006807 | 01 Sep 2022 | C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … | Partly Upheld |
| 202001300 | 01 Sep 2022 | Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … | Partly Upheld |