Source · SPSO (Scottish Public Services Ombudsman)

Inverclyde Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201100968 Sector Local Government Category Handling of application (complaints by opponents) Decided 01 July 2012

View Inverclyde Council scorecard

Complaint record keeping failures

Full decision

Summary

Mrs C complained about the council's handling of a planning application for an extension to a neighbouring property. In particular, she said that the council had failed to take into account her concerns about loss of privacy and traffic implications.

During our investigation we found that the council had in fact taken into account Mrs C's concerns. We were also satisfied that they had followed the relevant process and acted appropriately.

Other decisions involving Inverclyde Council

Reference	Date	Summary	Outcome
201804942	01 Jul 2019	Mr C complained that the council had taken an unreasonable amount of time to mark an advisory disabled parking space …	Not Upheld
201608472	01 Nov 2017	Mr C was experiencing difficulty negotiating with his neighbour about a repair to the chimney head at his property. Mr …	Partly Upheld
201600494	01 May 2017	Mr C had a number of concerns about the council's administration in relation to council tax. Mr C lets a …	Partly Upheld
201508439	01 Aug 2016	Mr C and his then partner (Ms D) attended a multi-agency meeting at a school in the council's area regarding …	Upheld
201507691	01 Jun 2016	Ms C raised a complaint about the educational support offered to her son while he was absent from school and …	Partly Upheld

View all decisions for this organisation

Source decision Back to decisions list

Inverclyde Council

Full decision

Summary

Related reading

Other decisions involving Inverclyde Council