Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board - Acute Services Division

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201100382 Sector Health Category Hotel services - food, laundry etc Decided 01 August 2011

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Care home mealtime support Care home nutritional choice

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Summary

Mrs C complained about the food and about failure to provide a raised toilet seat, a blanket and sleeping pills during her three-day admission to a hospital. We concluded that the board had not acted unreasonably in respect of the food provided. In respect of the other issues, we concluded that there had been shortcomings but that what had happened was not unacceptable, particularly as the board had apologised and taken some action.

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Greater Glasgow and Clyde NHS Board - Acute Services Division

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