Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201005067 Sector Prisons Category sentence planning Decided 01 September 2011

View Scottish Prison Service scorecard

Full decision

Summary

Mr C was unhappy about the length of time it was taking for him to complete the first stage of his management plan. This said that he should participate in an assessment by the Head of Psychology and complete work to reinforce decision making and problem solving skills. Firstly, it is not for our office to decide when or whether someone should progress through his or her management plan. Such decisions are discretionary matters and are for the SPS to take. What we have to determine is whether the SPS have followed the proper processes and procedures in doing so and whether they have delayed unreasonably. In addition, it is not for us to question the professional opinion of psychologists where there is no evidence of administrative error.

During our investigation, we found that that the SPS had postponed some of Mr C’s meetings with a psychologist due to adverse weather conditions. Although this delayed matters, we considered this to be reasonable. There was an additional delay when the psychologists decided to review the work that was being carried out. All in all, the decisions surrounding Mr C's case were ones that were appropriate for the psychologists and SPS to take and we found no evidence of administrative error or unnecessary delay.

Related reading

View Decision Report 201005067 as a PDF (14.12 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation