Source · SPSO (Scottish Public Services Ombudsman)

East Dunbartonshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201004424 Sector Local Government Category maintenance and repair of roads Decided 01 October 2011

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Pothole recording and maintenance Unaddressed Road Safety Risks

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Summary

Mr C complained about the condition of the road outside his house and the council's failure to appropriately assess it and prioritise it for re-surfacing. He was also dissatisfied with the way the council dealt with his complaint.

We did not uphold his complaints as our investigation found that the council had followed the appropriate procedures with regard to both the road and the handling of Mr C's complaints.

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East Dunbartonshire Council

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