Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201004020 Sector Prisons Category Behaviour Related Programmes (Including Access To) Decided 01 July 2011

View Scottish Prison Service scorecard

Full decision

Summary

Mr C complained that there was a delay in him being assessed for the Substance Related Offending Behaviour Programme, to which he had been referred in late 2008. He said that he was unable to progress through his prison sentence until he completed the programme. He also said that even when he completed the programme, he would need to wait for the psychology report to be finalised before he could progress. The prison acknowledged Mr C's frustration and agreed that waiting times were lengthy. They assured Mr C that they were not deliberately holding him back and pointed out that many prisoners were keen to participate in programmes. This made it difficult to prioritise places. In the light of similar complaints to the SPSO from other prisoners, the prison had already explained to us that a pilot programme ran for some prisoners from November 2007 until November 2008. After that plans were put in place to deliver the programme more widely. Our investigation confirmed that Mr C did have to wait for two years before he was assessed for the programme. However, the prison had a duty to deliver the programme to different groups of prisoners. Managing this meant that one group of prisoners was necessarily given priority over another group. Therefore the delay in Mr C accessing the programme was unavoidable.

Related reading

View Decision Report 201004020 as a PDF (14.13 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation