Source · SPSO (Scottish Public Services Ombudsman)

Ayrshire and Arran NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201003932 Sector Health Category clinical treatment/diagnosis Decided 01 August 2012

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Clinical negligence harms learning Inaccurate and inaccessible patient records

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Summary

Mr C, who is a prisoner, complained about his health care treatment in prison. He was unhappy that the doctor would not prescribe him with sleeping medication.

In Mr C's case, the medical records showed that he had been prescribed a three night course of sleeping medication, offered non medication alternatives including smoking cessation advice and sleep hygiene advice and had his case referred to a consultant psychiatrist for review.

In light of this, and on the advice of our medical adviser, we were satisfied that the treatment provided to Mr C was reasonable and we did not uphold his complaint.

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Ayrshire and Arran NHS Board

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