Source · SPSO (Scottish Public Services Ombudsman)

Renfrewshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201003748 Sector Local Government Category handling of application (complaints by opponents) Decided 01 September 2011

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Complaint record keeping failures

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Ms C complained about the council's handling of a planning application for the erection of an upper storey extension to the side of a house on a neighbouring site. Ms C disagreed with the decision and maintained that the council had not taken account of relevant guidance and material planning considerations. Ms C was also unhappy with the council's handling of his complaint. Although Ms C was unhappy with the decision the council had taken, our investigation did not find any fault on the part of the council in processing the application

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Renfrewshire Council

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