Source · SPSO (Scottish Public Services Ombudsman)

The City of Edinburgh Council

SPSO (Scottish Public Services Ombudsman) Upheld Reference 201003470 Sector Local Government Category Statutory Notices Decided 01 August 2011

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Complaint record keeping failures

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Summary

Mr C owns a flat in a tenement block in central Edinburgh which he lets out. In March and September 2008 the council served two statutory repairs notices on owners of the block under section 24(1) of The City of Edinburgh District Council Confirmation Order Act 1991. Mr C was unaware of the notices until about a week before the works were due to start. He complained that the council failed to serve notice on him of the repairs. Our investigation established that this was the case and that in drawing down the list of owners to be served, Mr C's flat was wrongly numbered.

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The City of Edinburgh Council

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