Source · Scottish Housing Regulator
Hebridean Housing Partnership Ltd
Registered social landlord
Compliant
Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.
Engagement plan
What Hebridean Housing Partnership Ltd must do
- HHP must send us copies of its Board and audit committee minutes as they become available.
Headline SHR metrics
| ARC 10: reactive repairs completed right first time (%) | 93.4000 |
| ARC 11: gas safety checks not carried out on time (count) | 0.0000 |
| ARC 12: satisfaction with repairs service (%) | 85.2700 |
| ARC 13: satisfaction with neighbourhood management (%) | 73.4400 |
| ARC 14: tenancy offers refused (%) | 25.3400 |
| ARC 15: ASB cases resolved (%) | 86.6700 |
| ARC 16: new tenancies sustained more than a year (%) | 88.8900 |
| ARC 17: lettable stock that became vacant in year (%) | 8.0300 |
| ARC 18: rent lost to empty properties (%) | 0.4900 |
| ARC 19: households waiting for adaptations (count) | 7.0000 |
| ARC 1: tenants satisfied with overall service (%) | 82.7200 |
| ARC 21: average time to complete adaptations (days) | 34.7700 |
| ARC 22: court actions resulting in eviction (%) | 28.5700 |
| ARC 23: homelessness referral offers resulting in a let (%) | 89.3600 |
| ARC 25: rent seen as value for money (%) | 73.4400 |
| ARC 26: rent collected as % of rent due | 100.0700 |
| ARC 27: gross rent arrears as % of rent due | 3.0200 |
| ARC 28: average factoring management fee (£) | 8.3300 |
| ARC 29: factored owner satisfaction (%) | 33.3300 |
| ARC 2: landlord good at keeping tenants informed (%) | 82.2800 |
| ARC 30: average days to re-let empty properties | 25.3100 |
| ARC 3&4: average Stage 1 response time (days) | 3.2800 |
| ARC 3&4: average Stage 2 response time (days) | 11.9800 |
| ARC 3&4: Stage 1 complaints responded to in full (%) | 100.0000 |
| ARC 3&4: Stage 2 complaints responded to in full (%) | 97.8700 |
| ARC 5: satisfaction with opportunities to participate (%) | 61.6400 |
| ARC 6: properties meeting SHQS (%) | 91.8500 |
| ARC 7: satisfaction with home quality (%) | 80.2300 |
| ARC 8: average hours to complete emergency repairs | 2.1000 |
| ARC 9: average days to complete non-emergency repairs | 2.2300 |
| ASB cases reported (count) | 15.0000 |
| ASB cases resolved (count) | 13.0000 |
| Gross rent arrears at year end (£) | 354953.0000 |
| Properties re-let in year (count) | 173.0000 |
| Rent due in year (£) | 11750864.0000 |
| Stage 1 complaints received and carried forward (count) | 60.0000 |
| Stage 2 complaints received and carried forward (count) | 47.0000 |
| AFS: current ratio | 2.5000 |
| AFS: EBITDA / revenue (%) | 27.4000 |
| AFS: gearing (%) | 27.4000 |
| AFS: gross arrears (%) | 1.7000 |
| AFS: housing properties net book value (£'000s) | 139372.3000 |
| AFS: interest cover (%) | 1395.3000 |
| AFS: net arrears (%) | 0.4000 |
| AFS: net debt per unit (£) | 5321.0000 |
| AFS: operating surplus/(deficit) (£'000s) | 3075.9000 |
| AFS: staff costs as % of turnover | 16.6000 |
| AFS subsidiary — Hebridean Community Housing Ltd: operating surplus/(deficit) (£'000s) | 0.0000 |
| AFS subsidiary — Hebridean Community Housing Ltd: turnover (£'000s) | 0.0000 |
| AFS: surplus/(deficit) for the year (£'000s) | 2615.2000 |
| AFS: total non-current assets (£'000s) | 140859.3000 |
| AFS: total reserves (£'000s) | 47989.2000 |
| AFS: total units owned/managed (count) | 2475.0000 |
| AFS: turnover (£'000s) | 15098.2000 |
| AFS: turnover per unit (£) | 6100.0000 |
| AFS: voids (%) | 0.5000 |
| Stock: average weekly rent (£) | 99.0700 |
| Stock: non-housing units owned (count) | 9.0000 |
| Stock: properties classified low demand (count) | 52.0000 |
| Stock: total self-contained units owned (count) | 2416.0000 |
| Stock: units partly owned (count) | 3.0000 |
Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.
Landlord details
- Name
- Hebridean Housing Partnership Ltd
- Type
- Registered social landlord
- SHR registration number
- 359
About this register
The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.
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