Source · Scottish Housing Regulator

Easthall Park Housing Association Ltd

Registered social landlord Compliant

Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.

Engagement plan

Verbatim required actions
What Easthall Park Housing Association Ltd must do
- Easthall Park must: - send us by 30 April 2026: - an update on the borrowing requirement for 2026/27; and - its latest projected monthly cash flows for the 12 months to 31 March 2027.

Headline SHR metrics

Charter indicators (2024/2025)
ARC 10: reactive repairs completed right first time (%)99.1900
ARC 11: gas safety checks not carried out on time (count)0.0000
ARC 12: satisfaction with repairs service (%)79.4900
ARC 13: satisfaction with neighbourhood management (%)97.1700
ARC 14: tenancy offers refused (%)12.0000
ARC 15: ASB cases resolved (%)100.0000
ARC 16: new tenancies sustained more than a year (%)100.0000
ARC 17: lettable stock that became vacant in year (%)3.1700
ARC 18: rent lost to empty properties (%)0.1400
ARC 19: households waiting for adaptations (count)4.0000
ARC 1: tenants satisfied with overall service (%)92.3500
ARC 21: average time to complete adaptations (days)61.2100
ARC 22: court actions resulting in eviction (%)0.0000
ARC 23: homelessness referral offers resulting in a let (%)100.0000
ARC 25: rent seen as value for money (%)89.5200
ARC 26: rent collected as % of rent due104.1000
ARC 27: gross rent arrears as % of rent due2.2200
ARC 28: average factoring management fee (£)105.4600
ARC 29: factored owner satisfaction (%)100.0000
ARC 2: landlord good at keeping tenants informed (%)96.0300
ARC 30: average days to re-let empty properties16.2700
ARC 3&4: average Stage 1 response time (days)4.2700
ARC 3&4: average Stage 2 response time (days)11.4400
ARC 3&4: Stage 1 complaints responded to in full (%)100.0000
ARC 3&4: Stage 2 complaints responded to in full (%)100.0000
ARC 5: satisfaction with opportunities to participate (%)97.1700
ARC 6: properties meeting SHQS (%)90.2200
ARC 7: satisfaction with home quality (%)85.2700
ARC 8: average hours to complete emergency repairs2.1700
ARC 9: average days to complete non-emergency repairs4.4100
ASB cases reported (count)57.0000
ASB cases resolved (count)57.0000
Gross rent arrears at year end (£)70799.0000
Properties re-let in year (count)22.0000
Rent due in year (£)3185351.0000
Stage 1 complaints received and carried forward (count)33.0000
Stage 2 complaints received and carried forward (count)9.0000
Annual Financial Statements (2024/2025)
AFS: current ratio2.8000
AFS: EBITDA / revenue (%)42.1000
AFS: gearing (%)6.9000
AFS: gross arrears (%)2.9000
AFS: housing properties net book value (£'000s)31594.7000
AFS: interest cover (%)401.1000
AFS: net arrears (%)1.4000
AFS: net debt per unit (£)1078.0000
AFS: operating surplus/(deficit) (£'000s)820.0000
AFS: staff costs as % of turnover22.7000
AFS: surplus/(deficit) for the year (£'000s)682.3000
AFS: total non-current assets (£'000s)32258.4000
AFS: total reserves (£'000s)10787.3000
AFS: total units owned/managed (count)695.0000
AFS: turnover (£'000s)4174.1000
AFS: turnover per unit (£)6006.0000
AFS: voids (%)0.2000
Stock data (2024/25)
Stock: average weekly rent (£)88.3900
Stock: total self-contained units owned (count)694.0000

Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.

Landlord details

Name
Easthall Park Housing Association Ltd
Type
Registered social landlord
SHR registration number
238

About this register

The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.

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