Source · Scottish Housing Regulator
Blochairn Housing Association Ltd
Registered social landlord
Non-compliant: working towards compliance
Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.
Engagement plan
What Blochairn Housing Association Ltd must do
- Blochairn must:
- provide us with weekly updates as it explores the development of a transfer partnership proposal with Sanctuary Scotland;
- provide us with weekly updates on progress with its transfer communications plan, including details of engagement with tenants and residents and other key stakeholders, including funders, as it develops its plans;
- provide us with ongoing assurance that Blochairn Place continues to be safe for tenants to live in;
- send us its governing body papers when they are issued to the governing body;
- send us management accounts, which should include a year-end outturn projection, quarterly;
- send us monthly updates of cashflow projections for a rolling 12-month period;
- send us details of the actual cash balance held on a weekly basis with commentary provided where the weekly movement includes unbudgeted cash income or expenditure;
- send us any additional financial information as required;
- meet with us weekly to discuss progress with its plans, tenant and resident safety, its financial position, any other risks to the organisation and its capacity to deliver its plans and manage its risks; and
- notify us of any issues which have or may have a material adverse impact on the delivery of its plans.
Headline SHR metrics
| ARC 10: reactive repairs completed right first time (%) | 93.2300 |
| ARC 11: gas safety checks not carried out on time (count) | 0.0000 |
| ARC 12: satisfaction with repairs service (%) | 86.2700 |
| ARC 13: satisfaction with neighbourhood management (%) | 94.5500 |
| ARC 14: tenancy offers refused (%) | 21.4300 |
| ARC 15: ASB cases resolved (%) | 100.0000 |
| ARC 16: new tenancies sustained more than a year (%) | 92.3100 |
| ARC 17: lettable stock that became vacant in year (%) | 3.7400 |
| ARC 18: rent lost to empty properties (%) | 0.0500 |
| ARC 19: households waiting for adaptations (count) | 3.0000 |
| ARC 1: tenants satisfied with overall service (%) | 96.3600 |
| ARC 21: average time to complete adaptations (days) | 73.0000 |
| ARC 22: court actions resulting in eviction (%) | 100.0000 |
| ARC 23: homelessness referral offers resulting in a let (%) | 75.0000 |
| ARC 25: rent seen as value for money (%) | 83.0300 |
| ARC 26: rent collected as % of rent due | 98.3700 |
| ARC 27: gross rent arrears as % of rent due | 2.3500 |
| ARC 28: average factoring management fee (£) | 209.3200 |
| ARC 29: factored owner satisfaction (%) | 83.3300 |
| ARC 2: landlord good at keeping tenants informed (%) | 95.7300 |
| ARC 30: average days to re-let empty properties | 4.2700 |
| ARC 3&4: average Stage 1 response time (days) | 3.6700 |
| ARC 3&4: average Stage 2 response time (days) | 15.0000 |
| ARC 3&4: Stage 1 complaints responded to in full (%) | 100.0000 |
| ARC 3&4: Stage 2 complaints responded to in full (%) | 100.0000 |
| ARC 5: satisfaction with opportunities to participate (%) | 85.8000 |
| ARC 6: properties meeting SHQS (%) | 97.6200 |
| ARC 7: satisfaction with home quality (%) | 92.1200 |
| ARC 8: average hours to complete emergency repairs | 3.6000 |
| ARC 9: average days to complete non-emergency repairs | 4.2200 |
| ASB cases reported (count) | 21.0000 |
| ASB cases resolved (count) | 21.0000 |
| Gross rent arrears at year end (£) | 33348.0000 |
| Properties re-let in year (count) | 11.0000 |
| Rent due in year (£) | 1421842.0000 |
| Stage 1 complaints received and carried forward (count) | 12.0000 |
| Stage 2 complaints received and carried forward (count) | 6.0000 |
| AFS: current ratio | 0.1000 |
| AFS: EBITDA / revenue (%) | -217.6000 |
| AFS: gearing (%) | -243.3000 |
| AFS: gross arrears (%) | 7.0000 |
| AFS: housing properties net book value (£'000s) | 15734.1000 |
| AFS: interest cover (%) | 131.3000 |
| AFS: net arrears (%) | 3.5000 |
| AFS: net debt per unit (£) | 14460.0000 |
| AFS: operating surplus/(deficit) (£'000s) | -4378.7000 |
| AFS: staff costs as % of turnover | 16.4000 |
| AFS: surplus/(deficit) for the year (£'000s) | -4695.1000 |
| AFS: total non-current assets (£'000s) | 15967.2000 |
| AFS: total reserves (£'000s) | -1747.0000 |
| AFS: total units owned/managed (count) | 294.0000 |
| AFS: turnover (£'000s) | 1823.4000 |
| AFS: turnover per unit (£) | 6202.0000 |
| AFS: voids (%) | 0.1000 |
| Stock: average weekly rent (£) | 96.8700 |
| Stock: non-housing units owned (count) | 1.0000 |
| Stock: total self-contained units owned (count) | 294.0000 |
Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.
Landlord details
- Name
- Blochairn Housing Association Ltd
- Type
- Registered social landlord
- SHR registration number
- 223
About this register
The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.
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